Services Manager Assistant:

The responsibility of the Medina Creative Accessibility (MCA) Services Manager Assistant is to oversee all daily operations of services delivery in the VoHab sites. This includes but is not limited to schedules, onboarding of new services, MUI/UIR reporting, trouble shooting, and risk management. This is an hourly position.

Duties include:

• Responsible for the Master Schedule for program to ensure activities are met.
• Responsible for all onboarding of new services.
• Responds promptly and professionally via telephone, email, and/or text message to all staff supervisors during normal business hours.
• Cooperating with all investigations and implementing any and all required changes due to MUI's.
• Responsible for risk management for all provider services including developing policies and procedures in response to MUI and UIR's.
• Recieve and integrate all consumer's ISPs into all MCA paperwork.
• Assist with training of site managers on new consumers ISPs.
• Assist with training of site managers on changs to current consumers ISPs.
• Participate, as needed, in the hiring process of new staff and their paperwork completion.
• Ensure that all initial for newly hired staff is completed and sign off on their file.
• Attend ISP meetings and other consumer meetings as need.
• Ensure that all MCA and DODD paperwork is located in consumer binders by the 1st of each month.
• Complete any and all duties assigned by the CEO, COO, and services manager.
• Maintains all files for the regulated time period of seven (7) years in a secure and confidential manner.
• Assist the Services Manager with ensuring all DODD, DOL rules and regulations are being followed and implemented.
• Responsible to review and approve all time sheets for all staff by noon on Mondays. Provide Financial Assistant any changes to the schedule.
• Shared On Call services on a rotating schedule providing emergency assistance to staff in the homes
• Assist in the covering of shifts when needed.
• Keep current with DODD regulations by attending seminars and / or trainings as available with the approval of supervisor.
• Medication Administration Certification obtained (within 6 months).
• ServSaf - Level 2 Certification obtained (within 6 months).